Multicultural community engagement
Our Multicultural Community Engagement Network supports you to design and test content that works for diverse audiences. We offer community consultations, multicultural lens reviews and layperson testing to ensure information is clear, relevant and culturally appropriate.
Learn more about our Multicultural Community Engagement Network.
Co-design content consultation
Enliven provides a comprehensive and bespoke community consultation and co-design service drawing on expertise from their community engagement team and strong partnerships with community leaders and organisations. We work with our partners/customers to design community consultations to inform the co-design of written, audio and video materials.
Multicultural lens testing
Through our multicultural network, community members review draft plain‑language content to assess cultural respect, relevance and inclusivity. Reviews consider whether the information is relatable, easy to understand, and suitable for translation, including identifying unfamiliar terms or concepts. This process also provides an initial check on clarity, noting that full understandability is best confirmed through layperson testing.
Multicultural layperson testing (consumer testing)
Our community champions work directly with laypeople from their communities to test the document. Through carefully curated interview questions, they will test whether people who are unfamiliar with your service or topic can easily find, understand, and act on the information provided.